1.Write a short paper defining and explaining the flow model for a CRM system — what is it, how does it work, what are the advantages/challenges?; and
2.Identify three examples of specific businesses (products or services and you might want to consider a specific brand or product line as one of your three business examples, as well) that might be used as a model of CRM for other companies. Explain what they are doing and why you think they could serve as a model example. Illustrate from personal experience, provide examples from customer feedback, or reference articles about the company.
2.Identify three examples of specific businesses (products or services and you might want to consider a specific brand or product line as one of your three business examples, as well) that might be used as a model of CRM for other companies. Explain what they are doing and why you think they could serve as a model example. Illustrate from personal experience, provide examples from customer feedback, or reference articles about the company.
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